TryAsklyAI.com · Text your customers. Learn what makes them buy.

How it works

From order to insight, on autopilot

Set it up once. Askly watches your store and starts conversations exactly when you want them.

1

Connect Shopify

One click and Askly syncs your orders, customers, and spend history in real time.

2

Set your timer

Fully custom schedule: text an hour after ordering, on delivery, or any trigger you choose.

3

Pick a question

Start from proven presets for VOC, research, or post-purchase, then tweak the wording.

4

Reply and learn

Every answer lands in your shared inbox, auto-tagged and turned into trend reports.

Texting, not calling

Calling your customers is a dead end

Nobody picks up unknown numbers anymore. Texting reaches people where they actually respond, and you never have to dial.

The old way: cold calling

Roughly 1 in 10 calls ever gets answered.

~10% pickup rate. Unknown numbers go straight to voicemail.
Flagged as spam. Carriers label business calls "Scam Likely."
Interrupts people. A call demands attention right now, so they decline.
One shot, no record. Miss them once and the answer is gone forever.
Doesn't scale. Every call needs a person, time, and a script.

The TryAsklyAI.com way: texting

Around 1 in 2 texts gets a reply.

~50% reply rate. Five times more answers than a phone call.
Trusted local numbers. Compliant, registered, and recognizable.
On their schedule. Customers reply when it suits them, more honestly.
Full history, auto-tagged. Every answer saved, searchable, and analyzed.
Fully automated. Thousands of conversations, zero dialing.

VS

Everything in one place

The full customer-conversation platform

Texting is the easy part. Askly turns every reply into something you can act on.

Customizable timers & triggers

Send an hour after the order, on delivery, after a second purchase, or on any rule you stack. Timezone and quiet-hours aware.

Shared team inbox

See every outgoing and incoming message in one thread view. Assign, snooze, resolve, and reply right from the app.

Value-tier filters

Target the customers who matter most. Auto-segment by lifetime spend, order count, or recency and text your VIPs differently.

Split testing with stat-sig

Test question wording automatically. Askly surfaces the statistically best performer and lets you adjust or override the winner.

Auto-tagging & sentiment

Replies are categorized, scored for sentiment and NPS, and clustered into themes so patterns jump out instantly.

Insights pushed back to Shopify

Answers sync back as customer tags and segments, plus exportable reports and revenue attribution per campaign.

Template packs

One platform, four ways to use it

Switch the goal and Askly swaps in question packs, tags, and dashboards built for that job.

Voice of Customer

Hear, in their own words, why people chose you and what nearly stopped them. The qualitative gold your analytics can't show.

"What almost stopped you from buying?"
Auto-clusters objections into themes
Surfaces exact phrases for your ad copy

Conversation preview

Hey Maya 👋 What almost stopped you from buying the Cloud Hoodie?

Wasn't sure about sizing tbh

Got it, the size guide help? Anything we could make clearer?

Yeah it did. Maybe add model height

Market Research

Validate products, pricing, and positioning with real buyers before you spend on inventory or ads.

Multiple-choice or open-ended questions
Concept and price-point testing
Quantified results, not guesswork

Conversation preview

Quick one for our next drop: which would you buy first? A) Crewneck B) Quarter-zip C) Joggers

B for sure

Nice. Fair price for the quarter-zip? A) $68 B) $78 C) $88

A

Post-Purchase

Confirm satisfaction, catch problems early, and turn happy buyers into reviews and repeat orders.

Fires on delivery confirmation
Routes unhappy replies to support
Sends review links to happy customers

Conversation preview

Hi Maya! Your order landed yesterday 📦 How's everything so far, 1–5?

5! obsessed

Amazing 🙌 Mind leaving a quick review? Here's a 15% code for next time: THANKYOU15

Win-Back

Re-engage lapsed customers with a personal text instead of another ignored email.

Triggers after X days of no order
Personalized to past purchases
Built-in win-back incentive codes

Conversation preview

Hey Maya, it's been a while! The Cloud Hoodie just restocked in your size. Want first dibs?

oh yes

Sending you 20% off to welcome you back: COMEBACK20 💜

Optimize automatically

Find the message that gets replies

Askly quietly A/B tests your question wording across customers, measures reply and completion rates, and tells you which version wins, with the stats to back it up. Like the result? Lock it in. Want a human touch? Override it anytime.

Statistical significance built inNo more guessing if a lift is real. Askly flags when a winner is confident.
Auto-promote or manual controlLet Askly route more traffic to the winner, or keep the final say yourself.
Test anythingWording, timing, incentive, even which number it sends from.

Split test · "Post-purchase opener"

● Live

Variant A31%

"How was your order? Reply 1–5."

Variant B Winner54%

"Hi Maya! How's everything so far, 1–5? 💜"

95% confidence · +23pt lift · 1,420 sends

Segment · Top spenders this quarter

218 customers

JM

Jordan Mills

9 orders · last 12 days ago

VIP

$2,140

RC

Rae Chen

5 orders · last 4 days ago

High

$880

DK

Dev Kapoor

1 order · last 2 days ago

New

$96

SL

Sam Lee

12 orders · last 3 days ago

VIP

$3,015

Talk to the right people

Value filters that find your best customers

Not every customer deserves the same question. Askly auto-builds segments from your Shopify spend data, so you can ask VIPs for deeper feedback, win back lapsed buyers, and treat first-timers gently.

Filter by lifetime spend, orders, or recencySlice your list any way you need, updated automatically.
Different questions per segmentVIPs get a research deep-dive, new buyers get a simple check-in.
Revenue attributionSee which conversations led to repeat orders and reviews.

Live demo

See Askly in action

This is the real interface. Click around: open a conversation, filter contacts, build a campaign, read the analytics.

app.tryasklyai.com

Contacts

Synced from Shopify · auto-segmented by value

+ New segment

Customer	Tier	Orders	Lifetime spend	Last order	Status

Campaign builder

Set who, when, and what to ask

Activate campaign

Goal · loads a question pack

Voice of Customer Market Research Post-Purchase Win-Back

Audience

All buyers VIP only High value First-timers

Send timing

1 hr after

Trigger

Order placed Delivered 2nd order

Send from

Shared number Dedicated local +$

Live preview

Aspen Goods · via Askly

Hi Maya! Thanks for your order 💜 Quick one: what almost stopped you from buying?

AudienceAll buyers

Sends1 hr after order is placed

Est. reach1,204 customers

Est. replies~602

Split tests

Askly finds the wording that gets replies

+ New test

Post-purchase opener

● Live

A · "How was your order? Reply 1–5."31%

B · "Hi Maya! How's everything, 1–5? 💜" Winner54%

95% confidence · +23pt lift · 1,420 sends · Promote winner Override

Incentive offer

● Gathering data

A · 10% off code19%

B · Free shipping next order22%

71% confidence · keep testing for a clear winner

Analytics

Last 30 days · all campaigns

Export report

Messages sent

8,412

▲ 12% vs prev

Reply rate

51%

▲ 4pt

Avg. sentiment

+72

▲ 6

Revenue influenced

$38k

▲ 21%

Replies per day

Customer responses, last 7 days

182

Mon

241

Tue

210

Wed

298

Thu

342

Fri

261

Sat

163

Sun

Top response themes

Auto-clustered from replies

Sizing & fit 38%

Loved it 27%

Shipping 20%

Other 15%

Peace of mind

Compliant by default

Texting customers comes with rules. Askly handles them so you never have to think about it.

Consent capture

Collects and records opt-in at checkout, with a full audit trail.

Auto opt-out

STOP and UNSUBSCRIBE are honored instantly, every time.

Quiet hours

Never texts before 8am or after 9pm in each customer's timezone.

TCPA & 10DLC ready

Carrier registration and regulatory guardrails handled for you.

Pricing

Start free. Scale when it pays off.

Every plan includes the shared inbox, Shopify sync, AI replies, and built-in compliance. Start with free credits, no card. 1 credit = 1 AI text. Need more? Buy credit packs anytime, with per-credit pricing that drops as you scale.

Starter

$29/mo

For new stores getting started with SMS.

Start free

500 AI credits / mo
Shared inbox, contacts & Shopify sync
Campaigns, flows & preset packs
AI reports + daily summary

Growth

$79/mo

For brands serious about customer insight.

Start free

2,000 AI credits / mo
Everything in Starter
Split testing & A/B openers
Multiple brands + value-tier analytics
Cheaper credit top-ups

Pro

$199/mo

For high-volume brands and teams.

Start free

8,000 AI credits / mo
Everything in Growth
MCP / API access
Dedicated number included
Lowest credit top-up rate

💬 Dedicated & local numbers are an add-on on Starter & Growth, and included free on Pro, for higher trust and pickup in each region.

FAQ

Questions, answered

Askly installs on Shopify in one click. It securely syncs your orders, customers, and spend history in real time, so campaigns and segments stay up to date automatically.

SMS gets roughly a 50% reply rate, versus around 10% pickup for cold calls and far lower for survey emails. People reply to texts fast and honestly, which means more and better data.

Yes. Askly captures and records consent, honors STOP and opt-out instantly, enforces quiet hours by timezone, and handles 10DLC carrier registration. Compliance is on by default.

Completely. Set any delay or trigger, start from preset question packs for VOC, research, post-purchase, or win-back, then edit the wording, add branching follow-ups, and split-test variants.

Messages are delivered over carrier-grade SMS. You can send from a shared number or add a dedicated local or toll-free number for higher trust and pickup in each region.

Start a conversation with every customer

Connect Shopify, send your first question in minutes, and finally hear why people buy.

Start free, no card needed Explore the demo

Text your customers.Learn what makes them buy.

From order to insight, on autopilot

Connect Shopify

Set your timer

Pick a question

Reply and learn

Calling your customers is a dead end

The old way: cold calling

The TryAsklyAI.com way: texting

The full customer-conversation platform

Customizable timers & triggers

Shared team inbox

Value-tier filters

Split testing with stat-sig

Auto-tagging & sentiment

Insights pushed back to Shopify

One platform, four ways to use it

Voice of Customer

Market Research

Post-Purchase

Win-Back

Find the message that gets replies

Value filters that find your best customers

See Askly in action

Contacts

Campaign builder

Split tests

Analytics

Replies per day

Top response themes

Compliant by default

Consent capture

Auto opt-out

Quiet hours

TCPA & 10DLC ready

Start free. Scale when it pays off.

Questions, answered

Start a conversation with every customer

Text your customers.
Learn what makes them buy.